Some big thinking to go into the weekend – Microsoft is dominant in the productivity software market. 200 million Office 365 users, with Google at…
Posts tagged as “Newsletter”
Apple and ConnectWise make moves in the management space
By Dave Sobel on November 11, 2021
Apple launched Apple Business Essentials yesterday, now in free public beta. Targeted at companies with less than 500 employees, the subscription-based service includes setup, onboarding,…
The US government moves on ransomware.. and includes arrests
By Dave Sobel on November 9, 2021
The ransomware attack on conservative broadcasting giant Sinclair is still causing problems, the company reported in a U.S. Securities and Exchange Commission filing Wednesday. Noting that…
The MSP definition the Senate is considering
By Dave Sobel on November 9, 2021
And in new legislation moving through Congress – a definition of a managed services provider. The term ‘managed service provider’ means an entity that delivers…
What two product moves say about MSP disruption
By Dave Sobel on November 4, 2021
Products we care about… because of strategy. After my comment yesterday about SMB products lacking auto ticket triage, Atera has added automated ticketing to its…
Managed Employee Experience Services – is that the next thing?
By Dave Sobel on November 3, 2021
So, let’s do two bits of service provider research. First, ISG with their analysis of service providers. Quoting the report. While firms in the U.S.…
Google expands certification program — including IT support
By Dave Sobel on November 3, 2021
A few years ago, Google launched their non-college certificate program for basic IT skills. They’re expanding the program – which they recognize and pay at…
Forrester’s 2022 Tech Predictions with our eye to SMB
By Dave Sobel on November 1, 2021
So, we heard from Gartner, time to hear from Forrester. How about some of their predictions for 2022 for tech executives. Quoting from ZDNet and…
IT Jobs interest surges while providers lag on capabilities
By Dave Sobel on October 28, 2021
Quick review of some new market data. Interest in IT jobs is surging. Another report from Indeed says Interest in civil engineering jobs and IT…
Nobelium is hacking IT service providers and MSPs
By Dave Sobel on October 27, 2021
The SolarWinds hackers, Nobelium, are still going after the IT supply chain. Per information released by Microsoft, they’ve hit 140 managed services providers and cloud…