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Forrester tells the Fed how it did on customer experience
Last week I covered the EO from the White House around customer experience. It turns out the Fed is doing better there already. Forrester’s annual US Federal Customer Experience...
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Dave Sobel is a leading expert in the delivery of technology services with broad experience in both technology and business. He owned and operated a technology solution provider for over a decade, and worked for vendors leading community, marketing, product strategies, and M&A activities.
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