As we’re coming to the end of September, the heralded “return to work” from Labor Day is being reexamined…. New data from Kastle Systems on…
Posts published in “Featured Story”
After back-to-back quarters of GDP contracting, estimates so far point to an economy that is growing again — but slowly—quoting Axios. The latest reading of the Atlanta Fed’s…
It’s too cliché not to look at – federal regulators accused Morgan Stanley on Tuesday of “astonishing” failures that led to the mishandling of sensitive…
A first-hand reporting account. The keynote for MSSP Alert Live in DC was a chat with Ryan Orsi from Amazon Web Services focused on MSSPs…
How about some data on trust? Let’s quote Computer Weekly: The vast majority (84%) of IT and business decision-makers in Europe say they acknowledge the…
Channel partners are likely to play a more critical role in securing recurring revenue, according to a report by G2, host of a tech marketplace and…
Gartner with another interesting one – four key customer service technology trends. Quoting Channel Daily News. Trend Number One: Technologies that enable reps are bringing…
In a new memo from the Office of Management and Budget on Wednesday, the Federal Acquisition Regulatory Council will soon propose a rule requiring federal…
The new State of Service 2022 report from Salesforce – with four key findings. Quoting ZDNet: Connection Is the Heart of Service - Customers' expectations mean…
New salary data from job placement site Hired. Despite layoffs and hiring freezes, salaries continue to climb. From Axios: Salary offers for candidates in the…