How about some data on trust? Let’s quote Computer Weekly: The vast majority (84%) of IT and business decision-makers in Europe say they acknowledge the…
Posts tagged as “Business Strategy”
Gartner with another interesting one – four key customer service technology trends. Quoting Channel Daily News. Trend Number One: Technologies that enable reps are bringing…
I couldn’t resist following up on Quiet Quitting and job trends. Or perhaps… it should be called “Workers acting their wage.” Business Insider notes how…
The new State of Service 2022 report from Salesforce – with four key findings. Quoting ZDNet: Connection Is the Heart of Service - Customers' expectations mean…
News stories that aren’t announced tend to be problematic, but The Information has an interesting one. Quoting the piece: Zoom plans to debut its own email…
New salary data from job placement site Hired. Despite layoffs and hiring freezes, salaries continue to climb. From Axios: Salary offers for candidates in the…
Another Gartner prediction – and this one is a doozy. According to Gartner projections, the combined effect of inflation, competitive labor markets, and environmental sustainability…
Let’s dive into a new IT Leaders Pulse Report 2022 by MuleSoft Research. This surveys over a thousand IT leaders worldwide working in enterprise organizations. …
More than 720 managed services deals were inked globally in the first half of 2022 with $48bn in contract value. While the total number of…
Yesterday we looked at the economy, and today more on labor. It's not getting any better – and it turns out, it’s several reasons now…