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Posts published in “Archives: Episode

Tue Apr-11-2023: AI Regulation, Open Source, and Adoption, and the Managed Services Provider Association of America

Two things to know today

AI News: Regulation, Congress Investigation, Open-Source Debate, ChatGPT Adoption. [https://www.businessof.tech/2023/04/11/ai-news-regulation-congress-investigation-open-source-debate-chatgpt-adoption/]

AND

What is the Managed Services Provider Association of America? [https://www.businessof.tech/2023/04/11/what-is-the-managed-services-provider-association-of-america/]

 

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Mon Apr-10-2023: March shows positive labor data; survey says alarming amount of pressure to cover up breaches

Two things to know today

March Jobs Report Shows Positive Signs for Labor Market Recovery [https://www.businessof.tech/2023/04/10/march-jobs-report-shows-positive-signs-for-labor-market-recovery/]

AND

Survey Finds Alarming Number of Companies Pressuring Employees to Cover Up Data Breaches [https://www.businessof.tech/2023/04/10/survey-finds-alarming-number-of-companies-pressuring-employees-to-cover-up-data-breaches/]

 

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Profitability in the Productivity Layer with Jim Millican of Ashton Technology Services

Shortly after graduating from college, Jim Millican went to work for a small IT service provider in a sales and marketing position. In that job, he found that working on the technology was way more fun than selling it. And he struck out on his own.

People start businesses because they don't know any better. Jim was no different. In 1994 he founded Ashton Technology Solutions. He has grown the business that started as one guy billing time into a professional team of engineers who work with clients to implement technology solutions to help them grow their businesses.

Ashton Technology Solutions is a 25-year testament to Jim's commitment to building a company culture that puts the customer first. He'll be the first to tell you, it's not about the technology, it's about the people. Ashton makes technology work for people.

One of the core values of the company is "humble" which means that it is not about me, it is always about we. That value applies to the team environment at the office and how Ashton serves clients.

By nature, Jim is a problem solver and derives a great deal of pleasure from developing elegant solutions to complex problems. Because the business offers him not only the chance to solve technological problems, but business problems, Jim is always eager to jump in to help.

 

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Fri Apr-7-2023: Hiring and Firing concerns for tech; BloombergGPT and it’s meaning for providers

Two things to know today

Hiring freezes and layoffs impede upskilling efforts for tech workers, Pluralsight report finds [https://www.businessof.tech/2023/04/07/hiring-freezes-and-layoffs-impede-upskilling-efforts-for-tech-workers-pluralsight-report-finds/]

AND

Bloomberg announces large-scale AI model trained on financial data while deep fake video promotes transparency standard for digitally created content [https://www.businessof.tech/2023/04/07/bloomberg-announces-large-scale-ai-model-trained-on-financial-data-while-deep-fake-video-promotes-transparency-standard-for-digitally-created-content/]

 

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Thu Apr-6-2023: Gartner’s ups projections, services metrics down in 2023, and LifeCycle Insights acquired

Three things to know today

Global IT spending to grow 5.5% in 2023, surpassing earlier projections, says Gartner [https://www.businessof.tech/2023/04/06/global-it-spending-to-grow-5-5-in-2023-surpassing-earlier-projections-says-gartner/]

Report warns professional services businesses of deteriorating performance metrics and the need for improved service delivery in 2023 [https://www.businessof.tech/2023/04/06/report-warns-professional-services-businesses-of-deteriorating-performance-metrics-and-the-need-for-improved-service-delivery-in-2023/]

AND

ScalePad acquires LifeCycle Insights to expand its product portfolio with vCIO reporting tool and asset lifecycle management solutions [https://www.businessof.tech/2023/04/06/scalepad-acquires-lifecycle-insights-to-expand-its-product-portfolio-with-vcio-reporting-tool-and-asset-lifecycle-management-solutions/]

 

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Wed Apr-5-2023: EU blocking ChatGPT, Community Insights on Startups, and Kaseya big brand spend

Three things to know today

Italy Launches Probe into ChatGPT Privacy Breach, Other European Countries Consider Ban as AI Enters New Phase of Development [https://businessof.tech/2023/04/05/italy-launches-probe-into-chatgpt-privacy-breach-other-european-countries-consider-ban-as-ai-enters-new-phase-of-development/]

Community Shares Insights on Top Helpdesk Tickets and Selling to Startups [https://businessof.tech/2023/04/05/community-shares-insights-on-top-helpdesk-tickets-and-selling-to-startups/]

AND

Kaseya Pays $117 Million for Naming Rights to Miami-Dade Arena, Raises Questions for MSPs [https://businessof.tech/2023/04/05/kaseya-pays-117-million-for-naming-rights-to-miami-dade-arena-raises-questions-for-msps/]

 

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Tue Apr-4-2023: 3CX Timeline & Results, plus business struggles around outcomes & security investments

Two things to know today

Swift Response Thwarts North Korean Cyberattack on 3CX: Investments in IT Vigilance Prove Effective [https://www.businessof.tech/2023/04/04/swift-response-thwarts-north-korean-cyberattack-on-3cx-investments-in-it-vigilance-prove-effective/]

AND

Businesses Struggle to Align Cybersecurity Priorities with Outcomes amid Rising Cost Sensitivity and IT Workload [https://www.businessof.tech/2023/04/04/businesses-struggle-to-align-cybersecurity-priorities-with-outcomes-amid-rising-cost-sensitivity-and-it-workload/]

 

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Mon Apr-3-2023: ConnectWise, Kaseya & Backbox insights, HaloPSA’s AI customer service pitfall

Two things to know today

ConnectWise, Kaseya, and Backbox reports highlight the importance of cybersecurity and automation for MSPs in 2023 [https://www.businessof.tech/2023/04/03/connectwise-kaseya-and-backbox-reports-highlight-the-importance-of-cybersecurity-and-automation-for-msps-in-2023/]

AND

The potential pitfalls of AI-powered customer service highlighted by new integration [https://www.businessof.tech/2023/04/03/the-potential-pitfalls-of-ai-powered-customer-service-highlighted-by-new-integration/]

 

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Matt Howard on the impact of Apple’s end-to-end encryption on customer sentiment

A proven executive and entrepreneur with over 25 years experience developing high-growth software companies, Matt serves as Virtu's CMO and leads all aspects of the company's go-to-market motion within the data protection and Zero Trust security ecosystems. Prior to Virtru, Matt served 6 years as SVP and CMO at Sonatype where he designed, built, and led global marketing and demand generation for a pioneer in software supply chain management and DevOps automation. Earlier in his career, Matt co-founded, developed, and successfully sold two software companies. He also led sales and marketing at USinternetworking (acquired by AT&T) and Groove Networks (acquired by Microsoft). Matt holds a Bachelor of Arts degree from The George Washington University and a Master of Arts from George Mason University.

 

 

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Fri Mar-31-2023: Microsoft’s Ads in Chatbot, plus security concerns; ConnectWise partners with CISA; the 3CX warning

Two things to know today

 

Microsoft Introduces Ads to Bing Chat as AI Technology Expands into Various Industries, Raises Security Concerns [https://www.businessof.tech/2023/03/31/microsoft-introduces-ads-to-bing-chat-as-ai-technology-expands-into-various-industries-raises-security-concerns/]

 

AND

 

ConnectWise Partners with CISA JCDC to Strengthen Cybersecurity for MSPs; North Korea-linked Hackers Target 3CX Video Conferencing Tool [https://www.businessof.tech/2023/03/31/connectwise-partners-with-cisa-jcdc-to-strengthen-cybersecurity-for-msps-north-korea-linked-hackers-target-3cx-video-conferencing-tool/]

 

 

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