Posts published in “Archives: Episode”

Thu Apr-20-2023: Microsoft renames hackers, secure by design guidelines, and Primo’s IT management for SMEs

By Dave Sobel on April 20, 2023

Two things to know today

Microsoft Renames Hacker Groups, and New Secure-by-Design Guidelines Released [https://www.businessof.tech/2023/04/20/microsoft-renames-hacker-groups-and-new-secure-by-design-guidelines-released/]

AND

Primo Raises $3.4M to Streamline IT Management for SMEs, Emerging as New Competitor in Co-Managed IT Market [https://www.businessof.tech/2023/04/20/primo-raises-3-4m-to-streamline-it-management-for-smes-emerging-as-new-competitor-in-co-managed-it-market/]

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Wed Apr-19-2023: AI, AutoGPT, Microsoft Chips, Reddit API charges, AI Ethics, and Sonos Pro Launches

By Dave Sobel on April 19, 2023

Two things to know today

AI Innovations Accelerate: AutoGPT Deciphers Fedspeak, Reddit Charges for API Access, and AI Ethics Take Center Stage [https://www.businessof.tech/2023/04/19/ai-innovations-accelerate-autogpt-deciphers-fedspeak-reddit-charges-for-api-access-and-ai-ethics-take-center-stage/]

AND

Sonos Pro Launches, Moves into Business Audio Experience with Remote Control and Licensing Compliance [https://www.businessof.tech/2023/04/19/sonos-pro-launches-moves-into-business-audio-experience-with-remote-control-and-licensing-compliance/]

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Tue Apr-18-2023: SaaS Retention Rates, Services Drops in Europe, and Labor Supply Returning to pre-pandemic levels

By Dave Sobel on April 18, 2023

Three things to know today

SaaS Retention Rates Decreased in 2022, plus Untracked SaaS Spend reviewed [https://www.businessof.tech/2023/04/18/saas-retention-rates-decreased-in-2022-plus-untracked-saas-spend-reviewed/]

ISG Reports 6% Fall in Cloud-Based Services Spending in Europe [https://www.businessof.tech/2023/04/18/isg-reports-6-fall-in-cloud-based-services-spending-in-europe/]

AND

White House Economists Report Labor Supply Returning to Pre-Pandemic Trend [https://www.businessof.tech/2023/04/18/white-house-economists-report-labor-supply-returning-to-pre-pandemic-trend/]

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Mon Apr-17-2023: Patchwork Privacy laws at state level, new SaaS Adoption rates for SMB, and MSP Empathy

By Dave Sobel on April 17, 2023

Three things to know today

States Grapple with Social Media Regulation: A Patchwork of Laws Reveals Growing Pains in US Privacy Approach Compared to European Unity [https://www.businessof.tech/2023/04/17/states-grapple-with-social-media-regulation-a-patchwork-of-laws-reveals-growing-pains-in-us-privacy-approach-compared-to-european-unity/]

Exploding SaaS Adoption in Smaller Firms: A 377% Growth Rate Signals Major Opportunities for Service Providers [https://www.businessof.tech/2023/04/17/exploding-saas-adoption-in-smaller-firms-a-377-growth-rate-signals-major-opportunities-for-service-providers/]

AND

Tragic Incident Exposes Lack of Empathy in MSP Community: A Call for Higher Standards in Online Conversations [https://www.businessof.tech/2023/04/17/tragic-incident-exposes-lack-of-empathy-in-msp-community-a-call-for-higher-standards-in-online-conversations/]

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What MSPs can learn about marketing and branding from Kaseya’s choice

By Dave Sobel on April 16, 2023

Kaseya has purchased naming rights for the Miami-Dade Arena, home to the Miami Heat, in a $117 million deal over 17 years.

Why did they do this? Let's take their public statements, analyze what this means, and answer, "Why do we care?"

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Is this the first big AI breakthrough for MSPs?

By Dave Sobel on April 15, 2023

Christian's focus on innovation to enhance value for the customer over time through system automation and the development of next generation client experience management tools (Orchestrator) via the integration of machine learning to natural language processing with our existing VITG systems. This Artificial Intelligence allows machines to sense, comprehend, act, and learn. It augments the client service experience through use of data analytics to streamline operational tasks and issue resolution.

The creation of this tool aims to significantly improve service delivery and facilitate VITG becoming an industry leader and model for the next generation of Managed Services providers. The AI increases collaboration between the customer and our engineers, streamlining processes to get gains in productivity, reducing cost and increasing availability through automation.

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Fri Apr-14-2023: New Zero Trust Guidance, Microsoft’s new Cloud PC options, and LinkedIn Verification

By Dave Sobel on April 14, 2023

Three things to know today

New guidance on Zero Trust model, AI-powered password-cracking tool, and SMB security spending trends [https://www.businessof.tech/2023/04/14/new-guidance-on-zero-trust-model-ai-powered-password-cracking-tool-and-smb-security-spending-trends/]

Microsoft introduces new Cloud PC option for frontline workers and expands compatibility with LG smart TVs and Android devices [https://www.businessof.tech/2023/04/14/microsoft-introduces-new-cloud-pc-option-for-frontline-workers-and-expands-compatibility/]

AND

LinkedIn introduces free identity verification system for users [https://www.businessof.tech/2023/04/14/linkedin-introduces-free-identity-verification-system-for-users/]

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Thu Apr-13-2023: AI legal concerns, over-employment, and a cookbook for AI services

By Dave Sobel on April 13, 2023

One topic , AI, with insights on legal concerns, employee usage to over employ, and a cookbook for offering services. [https://thenewstack.io/using-chatgpt-for-questions-specific-to-your-company-data/]

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Wed Apr-12-2023: Office Market worries, Channel partners acceleration, and Public Comments wanted on AI

By Dave Sobel on April 12, 2023

Three things to know today:

Office Space Availability in the US at Record High, Signaling Challenges for Office Market Amid Remote Work Trend [https://www.businessof.tech/2023/04/12/office-space-availability-in-the-us-at-record-high-signaling-challenges-for-office-market-amid-remote-work-trend/]

Channel Partners Accelerate Expansion into Cloud and Managed Services, According to Channelnomics 2023 Forecast Report [https://www.businessof.tech/2023/04/12/channel-partners-accelerate-expansion-into-cloud-and-managed-services-according-to-channelnomics-2023-forecast-report/]

AND

NTIA seeks public comments on AI accountability measures [https://www.businessof.tech/2023/04/12/ntia-seeks-public-comments-on-ai-accountability-measures/]

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Tue Apr-11-2023: AI Regulation, Open Source, and Adoption, and the Managed Services Provider Association of America

By Dave Sobel on April 11, 2023

Two things to know today

AI News: Regulation, Congress Investigation, Open-Source Debate, ChatGPT Adoption. [https://www.businessof.tech/2023/04/11/ai-news-regulation-congress-investigation-open-source-debate-chatgpt-adoption/]

AND

What is the Managed Services Provider Association of America? [https://www.businessof.tech/2023/04/11/what-is-the-managed-services-provider-association-of-america/]

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