In this bonus episode of the Business of Tech podcast, host Dave Sobel is joined by Luke Diaz, founder of DBT Ventures, to discuss customer success and SaaS trends. Luke shares his insights on the SaaS market and its focus on churn, highlighting the importance of retaining customers as managed services providers. With his expertise in scaling startups to over $100 million in ARR, Luke provides valuable insights on the dynamic environment of the SaaS industry. Tune in to learn more about customer success and the current market cycle.
Supported by:
https://skykick.com/mspradio/
https://coreview.com/msp/
Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/
Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” – Visit https://mspradio.myspreadshop.com
Follow us on:
LinkedIn: https://www.linkedin.com/company/28908079/
YouTube: https://youtube.com/mspradio/
Facebook: https://www.facebook.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
TikTok: https://www.tiktok.com/@businessoftech
