I.T. is becoming increasingly uncomfortable with employee surveillance, and they are tasked with building their organizations’ policies. A February survey from 1E found that 73% of IT managers are uncomfortable telling their staff to deploy employee productivity surveillance tech, with nearly one-half reporting that their firms don’t notify workers they’re being monitored or how. Most (87%) of IT managers said their companies have had negative consequences from productivity monitoring.
And the backlash is covered by Gartner research in a piece in IT Brew. The critical insight here is understanding the connections between people and how employees collaborate.
Why do we care?
I’ve never been a fan of using employee surveillance, considering it an uncomfortable bandaid for lousy management. See my previous story today for areas for optimization. There’s evidence of a productivity drag – so use that as your counterargument.