In this episode, Dave Sobel makes predictions for the year 2024 in the IT and managed services industry. The predictions include the rise of compliance and data privacy, the shift to autonomous IT operations leveraging AI and machine learning, the emergence of a private financing model for the managed services market, the creation of a deepfake detection industry, the rise of the Virtual Chief Artificial Intelligence Officer, the offering of AI ethics as a core service, the development of augmented reality business cases and serious managed service offerings, the launch of Apple’s Vision Pro and AI offering, the placement of AI systems as board members in major corporations, the launch of climate change-driven IT services, the rise of decentralized IT service models leveraging blockchain and edge computing, the enforcement of mandatory AI ethics certifications, and the widespread adoption of digital twins in fields like urban planning, healthcare, and manufacturing.
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