Pia, based in Australia, has announced aiDesk, an automation platform that integrates into a long list of existing ITSM platforms. Promising to deliver automated ticket…
The Business of Tech
I’ll start this segment with the Axios headline I’ve been pondering. “No One Knows Anything.” Why? Well, it turns out no one knows what’s coming. …
This is a small one, but I didn’t want to let it slip by. Amazon is opening its Buy with Prime program up, allowing eligible…
Ransomware operators are streamlining their businesses. Some are no longer locking up the target’s systems via encryption and instead steal the data before locking the…
Let’s start with a new research report by Kaspersky, digging into the state of MSPs. Their top findings: The most important item MSPs look for…
The other report I want to highlight today is one sent to me by a listener (Thanks, William!). It’s from December, yet it is precisely…
And in that category, I spotted that CloudFlare will launch a monitoring dashboard, providing IT leaders with predictive, historic, and real-time insight around application outages,…
I covered the Right to Repair in New York becoming law. Manufacturers are starting to notice. John Deere, the tractor maker, has signed an agreement…
On the cyber insurance front, specialist insurer Beazley has announced the launch of the market’s first cyber catastrophe bond. Beazley said that the $45 million private bond…
In “of course it got hacked” news, a security researcher has hacked California’s new digital license plates. Only a few months after they were legalized,…