The Cyber Defense Plan for Remote Monitoring and Management, a collaboration between the U.S. Cybersecurity and Infrastructure Agency (CISA) and industry partners, aims to address…
Posts published in “Featured Story”
Forrester's survey shows that CRM adoption is high across industries, but satisfaction with current CRM solutions is low. Organizations purchase CRM for improved customer experience…
Let’s talk about small business owners and company values. Despite higher interest rates and inflation, the small business market in the US saw steady growth…
A Techaisle survey of 2,115 channel partners shows that while pressure for change is mounting, partners have not yet coalesced around a path forward. The…
I’ve spent some time on the Service Leadership Profitability Report for 2023. I want to highlight some of the insights from the report. For example,…
American public opinion on artificial intelligence is evenly divided, but there are significant differences in attitudes and use of AI along income, age, and racial…
Let’s talk about Zoom for a bit. Zoom Video Communications, a company that sells a product for remote work, is requiring some employees to return…
Some head-spinning studies to look at. A new study by the National Bureau of Economic Research found that remote workers are 18% less productive than…
On Friday, we discussed the Microsoft breach. That story continues, as Microsoft is facing further criticism for its cybersecurity practices after a significant breach targeting…
I don’t cover breaches because the story moves quickly, yet it is pretty much the same each time without new lessons. That said, certain ones…