ConnectWise announced the inclusion of Security360 and Backup360 at no extra cost with its Asio platform. This integration allows for seamless connections with leading security and backup vendors, empowering over one hundred thousand active endpoints with proven solutions. The company also announced enhancements to its remote monitoring and management and robotic process automation solutions. The new features include advanced automated patching to bolster cybersecurity, reducing the time spent identifying and applying updates. Additionally, the upgraded platform now offers over one thousand two hundred intelligent alerts to minimize false positives and improve productivity. Notably, the new onboarding digital worker workflow can cut the time required to create user accounts in Microsoft Office 365 by seventy-five percent.
ConnectWise launched its new SaaS Security solution, designed to empower managed service providers to manage and monetize Microsoft 365 security services effectively. Key features include automated threat detection and remediation, enabling faster responses to vulnerabilities.
Speaking of Microsoft, Microsoft is set to replace its Remote Desktop app for Windows with a new Windows application, ending support for the former on May 27, 2025. Users connecting to services like Windows 365, Azure Virtual Desktop, and Microsoft Dev Box will need to transition to the new app, which launched in September 2024. The updated application features enhancements such as multi-monitor support and dynamic display resolutions. While the existing Remote Desktop Connection app will remain operational in Windows 11, the new app currently requires a work or school Microsoft account, with potential plans for personal account support in the future.
Splashtop has launched a new autonomous endpoint management solution designed to enhance remote support for businesses. This new product aims to provide improved efficiencies and visibility for IT teams managing network devices. According to Splashtop CEO Mark Lee, midmarket organizations face constant threats from cybercriminals, making it crucial for them to address security vulnerabilities affordably while maintaining productivity. The new solution offers features like real-time asset discovery, vulnerability scanning, and automated patch management, allowing IT teams to manage up to 200,000 endpoints without performance issues. Splashtop’s solution aims to simplify security management, providing a user-friendly dashboard for proactive control over IT environments.
ConnectWise leans into the price wars, while also managing to release new capabilities. By standardizing security and backup, ConnectWise is reinforcing vendor lock-in—MSPs using Asio may find fewer reasons to seek third-party alternatives.
Splashtop’s entry into autonomous endpoint management highlights an important trend—RMM solutions are evolving beyond traditional monitoring into AI-driven automation and cybersecurity integration.