TeamViewer, a global software company specializing in remote connectivity and digital collaboration, has announced its strategic expansion into digital workplace management by acquiring 1E, a leader in digital employee experience. The deal, valued at approximately seven hundred twenty million dollars, is expected to close in early 2025, pending regulatory approval. TeamViewer, installed on over two and a half billion devices worldwide, reported revenues of one hundred sixty-four million euros in the second quarter of 2024 and serves nearly four thousand five hundred customers across various industries. This acquisition aims to enhance TeamViewer’s capabilities in intelligent endpoint management and proactive IT support, ultimately improving employee experience and operational efficiency. According to Mark Banfield, CEO of 1E, integrating their unified experience management solutions with TeamViewer’s remote access technology will accelerate the mission to create innovative IT solutions for the future of work.
Why do we care?
The TeamViewer-1E deal is a strategic bet on the convergence of remote support and endpoint management.
Savvy MSP historians might know Mark Banfield as an Autotask and Datto Veteran and remember TeamViewer as owned by GFI when I worked there. So, combining a remote control tool with a workplace management tool makes a lot of sense, and probably made sense to those companies based on their own experiences.
Based on scale alone, one should not dismiss TeamViewer in their consideration of IT management platforms. Thus, that’s why we care about this combination.