News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | How European Cloud Competition

A European cloud group, known as the Cloud Infrastructure Service Providers in Europe, has launched the European Cloud Competition Observatory to monitor Microsoft’s compliance with a recent settlement aimed at enhancing market competition. This initiative follows Microsoft’s agreement to a settlement that involved a twenty-two million dollar payment and changes to its licensing practices after accusations of anti-competitive behavior. The observatory will also scrutinize licensing practices of other major players like Broadcom and VMware to ensure fair competition in the market. The observatory is set to release progress reports in February and April 2025, as it seeks to address unfair software licensing practices that can restrict customer choices and inflate costs for cloud users in Europe.

Federal Communications Commission Chairwoman Jessica Rosenworcel has announced she will step down from her position on January 20, 2025, coinciding with the inauguration of President-elect Donald Trump. Rosenworcel, the first woman to lead the FCC, highlighted her tenure as an honor and emphasized her commitment to closing the digital divide. Under her leadership, the Affordable Connectivity Program assisted over 23 million low-income households in accessing high-speed internet. Additionally, she addressed the “homework gap,” helping more than 17 million students secure essential online learning tools. Rosenworcel also launched the FCC’s first-ever Space Bureau to enhance U.S. leadership in satellite communications and updated the agency’s broadband definition, increasing the benchmark from 25 megabits per second to 100 megabits per second.

The Cybersecurity and Infrastructure Security Agency has launched a new education platform called CISA Learning, aimed at providing modern cybersecurity training to its staff, the federal workforce, veterans, and external users. This platform replaces both the agency’s internal education system and the Federal Virtual Training Environment, which served over 500,000 users, including 412,000 federal employees and 25,000 individuals from state and local governments. CISA Learning offers courses in various areas, including cloud security and ethical hacking, while allowing users to track their progress and customize their learning experiences. The initial operational capability is now live, with plans for continuous improvement in user experience and course suggestions.

Why do we care?

By monitoring compliance, this initiative could lead to increased flexibility for European businesses in cloud vendor selection. This is especially relevant for smaller IT service providers who may struggle with restrictive licensing terms.  Be warned, Monitoring compliance and enforcing settlements can be slow and bureaucratic, potentially delaying meaningful change in licensing practices.

Jessica Rosenworcel’s departure marks a significant change in leadership for an agency that has had substantial influence on broadband access, digital equity, and telecommunications policy. The transition could shift priorities, potentially impacting IT infrastructure investments.

CISA Learning aims to address a critical skills gap in cybersecurity, a sector that directly impacts IT service providers and managed security services. As cyber threats grow in volume and complexity, the platform’s success could indirectly bolster the broader workforce readiness in this domain.

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories