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News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Are New Technologies Backfiring? Smart Glasses

And the other set of Big Ideas are the ones about technology broadly.

404 Media reveals that Harvard students have developed a project called I-XRAY, which combines Meta’s Ray Ban smart glasses with facial recognition technology to identify individuals and retrieve personal information such as phone numbers and addresses. The system streams video to Instagram, matches faces with publicly available images, and retrieves personal information from various sources.  While the technology demonstrates the potential risks of data exposure, the creators do not plan to release their code due to its potential for misuse, aiming instead to raise awareness about privacy in the AI era.

Did Apple Just Kill Social Apps? From the New York Times, Apple’s iOS 18 introduces changes to contact-sharing permissions that may hinder the growth of new social apps by allowing users to selectively share contacts, potentially reducing the number of connections for new users. While Apple argues this enhances user privacy, developers fear it could disadvantage them against established platforms like Facebook and Instagram, which benefit from existing user networks. The changes may lead to a shift away from friend-based social apps towards content-driven platforms like TikTok.

On Wednesday’s Live Show, Carolyn April mentioned the idea of Tech Fatigue.  The Atlantic looked at the overwhelming proliferation of apps in daily life, highlighting how nearly every aspect of modern living has been turned into an app, from shopping and transportation to health and education. While apps were initially designed to enhance convenience and efficiency, they have become a source of frustration due to their sheer number and complexity, leading to a bureaucratic experience that complicates simple tasks. There is a concern that this trend will continue unabated, as apps invade every facet of life, making it impossible to escape their influence.  The title says it all “Please Don’t Make Me Download Another App”

Why do we care?

And these articles are about the impact that may not have been expected.   We see a common theme: the collision of technological advancement with user fatigue, privacy concerns, and shifting industry dynamics. While the technological capabilities are impressive—whether it’s AI-powered facial recognition, tighter privacy controls, or the digital convenience of apps—the user experience and ethical considerations are lagging behind.

The future of tech isn’t just about creating new tools—it’s about creating better experiences and safer, more transparent systems that empower users rather than overwhelm or exploit them.    

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