News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Windows 11 Update Brings AI Features as Microsoft Exits Mixed Reality Hardware with HoloLens

Microsoft has announced the rollout of Windows 11 version 24H2, which includes new features such as AI-powered capabilities, HDR background support, enhanced Energy Saver, improved Bluetooth LE Audio support, and Wi-Fi 7 compatibility. The update also introduces Sudo for Windows, integrates Rust into the Windows kernel, and enhances various system functionalities. The rollout will begin in the coming weeks for eligible devices, and businesses are encouraged to ensure compatibility with their applications and infrastructure. Additionally, the update will remove certain applications like Cortana and WordPad.

And speaking of the AI features, Microsoft has introduced new upgrades to its Copilot AI, including features for natural voice interaction, daily news summarization, and enhanced analytical capabilities through Copilot Labs. Key features include Copilot Voice for intuitive communication, Copilot Daily for news summaries, and new beta features like Copilot Vision for screen analysis and Think Deeper for complex question handling. Microsoft aims to refine these tools while addressing privacy concerns and compliance with regulations, particularly in the EU.

Microsoft Office 2024 is now available for Macs and PCs as a standalone version, offering updates to Word, Excel, PowerPoint, OneNote, and Outlook without requiring a Microsoft 365 subscription.

Microsoft has removed support for Windows Mixed Reality (MR) headsets in Windows 11 24H2, rendering them unusable, including popular models like HP’s Reverb G2. However, users who remain on Windows 11 version 23H2 can continue using their MR devices with Steam until November 2026.

Microsoft is ending production of the HoloLens 2 mixed reality headset, with a final call for purchases until stock runs out. The device will receive security updates until December 31, 2027, while the first-generation HoloLens will stop receiving support after December 10, 2024. Despite past rumors of a HoloLens 3, the project has been scrapped.  Microsoft is now focusing on a partnership with Meta, shifting its XR strategy towards software integration with Meta’s Quest headsets.

The company will continue to invest in mixed reality through software solutions and maintain its commitment to the Integrated Visual Augmentation System program for the US Department of Defense, which is still under development and has a significant contract in place.

Why do we care?

The growing emphasis on AI features like Copilot Voice, Copilot Daily, and Think Deeper illustrates how Microsoft is positioning itself as a leader in AI-driven productivity tools. For IT services, this trend towards embedding AI into daily workflows represents a the primary opportunity.    I remain convinced that preparedness for these features is where to focus – and that’s in data and data management.   Customers aren’t ready to be effective with the tools in meaningful ways.

Microsoft is throwing in the towel on hardware-focuses XR.   Microsoft exits just as Meta showcases.   I don’t believe one caused the other.   This is an opportunity to assist clients in reassessing their XR strategies, particularly for long-term projects in industries like training, healthcare, or defense, if they have one.   And it’s reasonable to decide they may not have one.  

And don’t forget, the installed software package isn’t gone.   

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