News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Tech Hiring Stalls as Overall Job Growth Slows: Why Outsourced Services Are Gaining Value

I like market reviews on Mondays, so that will be my focus to start.  Yes, there’s an Apple event today, and if there are businesses story threads from that, I’ll pick them up tomorrow and Wednesday.

Of course, I need to start with the jobs report from Friday.   The August jobs report revealed mixed results, with the US economy adding 142,000 jobs, below the expected 161,000, while the unemployment rate fell to 4.2%.

The NFIB Jobs Report indicates that small business job growth stalled in August, with 40% of owners unable to fill positions and concerns about labor quality rising to 21%. While 62% of owners attempted to hire, 56% reported few or no qualified applicants. Job openings for skilled workers increased, particularly in construction, while a net 13% plan to create new jobs in the next three months. Compensation levels remained stable, with a net 33% of owners raising pay in August.

Related, Recent CompTIA analysis indicates a cautious approach to tech hiring, with overall tech employment remaining flat. While the tech services sector added 3,400 jobs, the tech manufacturing sector lost 2,500 positions. The unemployment rate for tech occupations rose to 3.4%, and active job postings increased modestly to over 500,000, with strong demand for software developers, data scientists, and tech support specialists.

And a small bit of market news.  Palantir and Dell are joining the S&P 500 index due to their success in the generative AI market, while American Airlines and Etsy are being removed. Dell’s stock has risen 37% this year, and Palantir’s shares are up 83%, reflecting their increased market capitalizations of over $70 billion each.

The Russell 2000 is down over 5% the last 5 days, and up 3.8% for the year.   The S&P 600 is also down 5% over the last 5 days, and up 1.8% for the year.     Both indices are proxies for smaller businesses.  

Why do we care?

The jobs report will influence the Federal Reserve’s upcoming interest rate decision, with expectations of a potential cut. Despite downward revisions in previous job figures, some economists believe the economy is experiencing a soft landing rather than heading into recession, indicating a gradual slowdown rather than a significant downturn. 

The other reason to care is that the value of outsourced services is up.  With people hard to find, a combination of technology and people delivered by an experienced company is of higher value than it was.  

The market is rewarding companies with AI-centric strategies, signaling that integrating AI into service offerings is essential. IT providers need to position themselves as enablers of AI-driven business transformation to remain competitive.

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