Opens in a new tab
News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | New Tools and Enhancements: Gradient MSP's Benchmark Tool

And some product releases to cover.

Gradient MSP has launched a free MSP Pricing Benchmark Assessment tool, allowing Managed Service Providers to compare their pricing against data from over 1,000 MSPs. Supported by vendors such as Auvik, Huntress, N-Able, and NinjaOne, this tool aims to enhance pricing strategies and profitability by providing actionable insights into industry standards and product adoption trends.

Cohesity has announced enhancements to its Data Cloud. The updates integrate AI capabilities for improved threat detection and recovery, enabling organizations to respond more effectively to cyber threats like ransomware. They also include a guided incident response tool to facilitate quick incident recovery.

NIST has launched Dioptra, an open-source tool for assessing security risks in AI models, addressing issues like evasion and poisoning attacks. This initiative aims to enhance understanding of unique risks associated with generative AI. It is accompanied by a draft for dual-use foundation model risk management open for public comment until September 9.

Why do we care?

Everyone is dying to know how to price their services, and a free tool will undoubtedly gain attention.   

NIST’s Dioptra is another resource to consider. If you answer customer questions about AI risks, this is another tool for your toolbelt.  

 

 

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories