News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Cultivating Empathy and Adaptability: Key Strategies for Business Analysts in the Age of AI

It’s time for a Friday—big idea.. well, just a pair this week.

IT Web with an article called “Business analyst skills in the age of AI”.  In the age of AI, while technology can optimize processes and increase productivity, human skills such as problem-solving, communication, and empathy remain indispensable. Business analysts play a crucial role in tying business strategy to technology, and their skills extend beyond a job title. Strategies for individuals and businesses to acquire and maintain relevant skills include continuous learning, staying adaptable, and investing in human skills like empathy. Building rapport and understanding individual perspectives are also important. Embracing foundational human skills and cultivating adaptability, curiosity, and empathy will help navigate the evolving workplace landscape.

And, one fun one to think about.   From TechCrunch, A new sculpture called the Portal allows people in New York City and Dublin to interact in real-time. The sculpture, weighing 3.5 tons and featuring an eight by 8 feet video screen, is created by Portals.org and powered by Video Window software. The always-on connection is designed to overcome connection issues and ensure data security. The success of previous installations has built confidence in maintaining a 24/7 livestream.

Why do we care?

One of my core ideas for IT service delivery is the need for business analysts with the service.  This isn’t a separate need, particularly as if customers are turning to another organization, this is a big risk to your relationship.   Want to know more about the role, here’s your article.

I offer the Portal story to ponder the idea of building relationships more virtually – there’s an intriguing idea of social connection in this way.     And it’s a nice thought to go into the weekend with.

 

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