News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Amazon Retires Checkout Tech

There’s also some interesting platform news. 

Amazon is removing its Just Walk Out technology from all Fresh grocery stores in the US. The self-checkout system, which relied on cameras, sensors, and human monitoring, faced issues and was expensive to install and maintain. Privacy concerns were also raised due to the collection of biometric information. Amazon plans to revamp its retail grocery arm by introducing Dash smart carts that allow consumers to skip the checkout.

Zoom has undergone its first major overhaul in over ten years, utilizing artificial intelligence (AI) to enhance the video-calling experience. The redesign includes a fresh look with customizable color themes and meeting backgrounds and new features like multi-speaker view, document collaboration, portrait lighting, personalized audio isolation, and dynamic reactions. Improved collaboration features, such as the Meetings tab and Meeting Event hub, have also been implemented. Zoom Workplace is available at no additional cost for eligible paid plans.

Microsoft has announced price increases of between 9.26 percent and 16.67 percent for its Dynamics 365 business applications, citing the release of new features and enhancements as the justification. The price changes will take effect on October 1, 2024. US government users will see a 10 percent increase in October 2024, followed by another minor increase in October 2025 to align with commercial pricing.

Microsoft plans to introduce “recommendations” in the Windows 11 Start Menu, essentially ads for apps in the Microsoft Store. This feature will be initially tested with a small group of US Beta Channel Windows Insiders. The recommendations can be turned off and are currently limited to a subset of US Beta Channel Windows Insiders. However, this feature could be released more widely in the future.

Microsoft is using full-screen prompts to encourage Windows 10 users to upgrade to Windows 11, even though not all PCs are eligible. The prompts thank users for their loyalty and provide information about the end-of-support date. Microsoft has not clarified if this is a one-time notification or if it will appear regularly over the next 18 months. The prompt does not mention that consumers can continue using Windows 10 securely beyond the end of the support date if they are willing to pay for Extended Security Updates. Windows 11 uptake has been slower due to its stricter hardware requirements.

Google Workspace is introducing a multi-admin approval feature for high-risk setting changes to enhance security and prevent unauthorized modifications. This feature requires multiple admins to approve sensitive actions, adding an extra layer of security and preventing isolated decision-making. It aims to prevent compromised accounts from making harmful changes and lowers the risk of lowering the overall security level.

Why do we care?

First, I want to note that Amazon is abandoning a major investment. There’s a lesson in abandoning technology and plans when they aren’t working.   

Microsoft sure is squeezing that upgrade – full-screen ads, and you end up with more ads in Windows 11.   Not sure I’m so keen on this.     Distinctly, this is your opportunity to send feedback.   

 

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories