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Air Canada Fined Over Chatbot Misinformation, Tribunal Highlights Digital Responsibility
It’s not all going well, however. A Canadian tribunal has ordered Air Canada to pay a customer more than $600 in damages and tribunal fees after a chatbot provided...
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Dave Sobel is a leading expert in the delivery of technology services with broad experience in both technology and business. He owned and operated a technology solution provider for over a decade, and worked for vendors leading community, marketing, product strategies, and M&A activities.
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