Opens in a new tab
News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | IT Automation Gains Momentum with Significant Investments in AI Startups

One of my 2024 Predictions was around IT automation.   Well, Deeploi, an “IT-as-a-service” startup for SMEs, has raised $6.5 million in a seed round led by Atomico. The German startup aims to help companies automate workflows and reduce productivity loss caused by sub-par IT setups. Deeploi connects key IT tools and provides a unified user interface for various internal applications, simplifying onboarding and device management. The company plans to target larger IT teams in the future.

Or how about this one?  unSkript, a tech infrastructure health intelligence platform, has announced a $3.75m pre-seed funding round. The platform leverages Generative AI to proactively detect and resolve potential infrastructure health issues and production downtime, reducing the risk of human error and decreasing developer burnout. unSkript’s AI-driven approach helps software teams manage complex Kubernetes infrastructure and provides pre-built failure signatures and an LLM agent to streamline troubleshooting and resolution time.

Or this one?  RagaAI, an AI-focused startup, has secured $4.7 million in seed funding to launch an automated testing platform for all types of AI. The platform, called RagaAI DNA, uses automation to detect and fix AI issues, offering over 300 tests to identify problems such as data drift, poor data labeling quality, and lack of model robustness. RagaAI aims to address the challenges of skill set constraints and safety concerns in AI development, and its funding will be used for research and development, team expansion, and strategic partnerships.

On the tools front, ServiceNow raises its annual subscription revenue forecast due to increased demand for its generative artificial intelligence (AI) products. The company expects to attract new clients by offering AI-integrated products such as Now Assist, which provides case summarization, search features, and virtual agent interactions.

Why do we care?

While there is money pouring into AI, the impact is that automation tools leveraging AI are seeing the uplift.   And that includes potentially direct competitors like Deeploi.  

We’ll see a boost in all of these IT Automation tools over the course of the year.  

 

This content is made possible by community-minded viewers like you

Join the Small Biz Thoughts Community to support independent journalism and get the raw Business of Tech interviews, Channel Intelligence briefs, monthly member calls and more. Member support is one way we sustain the costs of investigative work — from court filings to video editing — while keeping the core reporting open to all.

Thank you

Join the Small Biz Thoughts Community

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories