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News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | FTC's Stance on AI: Balancing Innovation with Consumer Protection Laws

The Federal Trade Commission (FTC) has filed a rare document with the US Copyright Office expressing concerns about generative artificial intelligence (AI). The FTC warns of potential copyright infringement and consumer deception, highlighting the risk of AI mimicking artists’ work without permission and being trained on pirated content. Critics argue that the FTC’s involvement may undermine the concept of fair use.

The FTC has warned that while AI output may not violate copyright laws, it could still break consumer protection laws. The regulator expressed concerns about potential harm to consumers, workers, and small businesses, including privacy violations, discrimination and bias, deceptive practices, and scams. The FTC emphasized the need for consent and control over the use of creators’ work in AI training, as well as disclosure and warning mechanisms. The watchdog also highlighted the potential for AI-generated content to flood markets, imitate specific creators, and cause harm to both fans and artists. While the US Copyright Office has determined that current copyright laws cannot protect AI-generated content, it remains unclear whether synthetic content violates human-made intellectual property protections. AI developers breaking copyright law may also violate Section 5 of the Federal Trade Act, which prohibits unfair or deceptive acts or practices in commerce.

The IAB Tech Lab seeks information about deleting consumer data in response to privacy laws. The framework aims to address the challenge of data deletion throughout the ad supply chain and is open to input from industry stakeholders.

The Office of Management and Budget (OMB) is developing guidance on the accessibility of government technology, aiming to ensure equal access for all individuals, including those with disabilities. The forthcoming guidance expands existing standards and applies to internal and external-facing technology. The OMB emphasizes the need for consistent accessibility testing and measurement across agencies to ensure compliance with Section 508 standards.

The UK’s telecoms regulator, Ofcom, has released its first guidelines for tech firms to comply with the Online Safety Act. The guidelines aim to combat the spread of illegal content such as child sexual abuse material, terrorism content, and fraud. While compliance with the guidelines is voluntary, tech firms are expected to prevent the spread of illegal content proactively. Ofcom estimates that around 100,000 services may fall under the regulations, with the largest platforms having to abide by the strictest requirements. The guidelines also cover other illegal harms like harassment and the supply of drugs and firearms. Non-compliance can result in fines of up to £18 million or 10% of worldwide turnover.

Why do we care?

For IT service providers and businesses, carefully balance leveraging technological advancements and adhering to evolving regulatory and ethical standards.   That’s the trick.    The good news is that there’s a ton of guidance and opportunities to contribute.  

We’ll be watching the FTC closely.   The FTC’s stance could influence future regulatory frameworks and raises important questions about the balance between innovation, copyright, and consumer protection.  They are making a pretty clear argument that existing regulations apply clearly.  

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