I will lean into some product announcements today because there’s a number this week. This is unsurprising due to IT Nation as part of the schedule.
Comet Backup has expanded its partnership with Wasabi Technologies, integrating Wasabi’s hot cloud storage into its software to provide an all-in-one backup solution for IT providers and teams. With built-in monitoring and reporting features, Comet Backup allows IT professionals to manage backup data for multiple clients through a single interface.
Acronis has launched MSP Academy, an educational program that covers business operations, technology, sales, and marketing. Acronis partners who underwent similar training and certification in 2022 saw a significant increase in revenue and a reduction in support incidents. MSP Academy offers a customized education experience with a curriculum covering all aspects of managing an MSP business. Acronis plans to deliver hybrid boot camps, launch new training options, and collaborate with cloud distributors to provide an immersive learning experience for MSPs worldwide.
SaaS Alerts has launched its mobile app, providing managed service providers (MSPs) with a simplified and real-time way to review and respond to security alerts. The app offers instant notifications, an effortless review and approval process, comprehensive real-time alerts, and enhanced accessibility. It aims to strengthen account security monitoring and enable swift response to potential compromises. The mobile app is available for both iOS and Android devices.
I can envision a particular hellscape with security alerts right to engineers’ phones. However, it offers the remote work flexibility I’m looking for.
I included the Acronis program to highlight that deliberate investment in training and certification drives revenue and reduced tickets. That’s why you care.