IoT Analytics released their latest “What CEO’s Talked About” analysis, focusing on Q2 2023. three themes noticeably gained traction in earnings calls in Q2/2023: 1. AI & Generative AI, 2. Bank troubles, and 3. Reshoring. Discussions around economic uncertainty, sustainability, and supply chain disruptions lost traction.
The mention of Generative AI experienced a significant increase of +129% in the last quarter, with 6% of discussions explicitly referencing it.
There was a notable decline in the number of CEOs discussing inflation, with only 50% mentioning the keyword (a 21% decrease from the previous quarter). Similarly, other related topics also experienced a decline in prominence, with interest rates being discussed by only 33% (-13%) of CEOs and the term “recession” being mentioned in just 18% (-15%) of all earnings calls in Q2/2023.
Why do we care?
The reason to consider a sentiment survey is to get in your customer’s head. Listening to customers, they’re less concerned about the economy and more interested in AI. That’s excellent news for the technology services space and why we care.