IT Managers Express Concern Over Surveillance Tech Deployment and Its Impact on Workforce Retention, Says 1E Survey.

Quoting right from CIO Dive:

IT leaders are wary about deploying surveillance tech and would even help coworkers find workarounds, a survey from software company 1E.  

Nearly three-quarters of IT managers said they would not feel comfortable instructing their staff to install surveillance technology, especially if the company is not being fully transparent, the survey found. The study, conducted by Wakefield Research, surveyed 1,000 IT managers and workers in the U.S.

Higher levels of workforce attrition correlated with surveillance tool use, some IT managers found. More than 1 in 4 managers noticed an uptick in employees quitting and difficulty hiring new employees when surveillance tools were in use.

While the sentiment of active displeasure with the technology is significant, my attention focused on that 1 in 4 statement around difficulty hiring employees.     That’s significant.  

While the data point is old, I remember being asked multiple times by customers when I was an MSP about this software.   This data point links the technology back to business outcomes and showcases the negative.  That’s why we care.