I will send you into the weekend with a Wall Street Journal article which anyone who has ever consulted in IT will sympathize with.
“No One Wants a Printer, but Everyone Wants to Print”
It’s consumer-focused, telling stories of individuals who have never had printers and how they address the need or fall to buy one.
If you ever need assurance that the role of IT provider isn’t going away, take comfort in knowing that printers will always perplex.