Jack J. Phillips, Ph.D., is the author of Show the Value of What You Do and an award-winning thought leader in the field of talent development. As a teacher, consultant, and coach, he helps individuals show the value of their work in all types of organizations. Dr. Phillips has taught his proprietary methodology to over 50,000 professionals and managers in over 70 countries. He is a global keynote speaker and has written over 100 hundred books, and all focused on the importance of showing the value of the work. He has been recognized for his thought leadership by the Association for Talent Development, Thinkers50 Top Coaches, the International Society for Performance Improvement, the Society for Human Resource Management, and Meeting Professionals International. Dr. Phillips has served as an engineer, trainer, learning manager, HR executive, general manager, president, and college professor. He serves as chair of ROI Institute, a globally recognized consulting firm.
Patti P. Phillips, Ph.D., is a consultant and researcher, and the author of Show the Value of What You Do. Her workshops and conference presentations inspire audiences to align their work with outcomes that matter. When she is not consulting with clients, researching, or writing books, Patti supports the work of other organizations through board service. She serves on the UN Institute for Training and Research board of trustees, International Federation of Training and Development Organizations board, The Conference Board Human Capital Advisory Council, and the Institute for Corporate Productivity People Analytics Board. Patti has been recognized for her thought-leadership by organizations such as the Association for Talent Development, Center for Talent Reporting, and the Thinkers50 Marshall Goldsmith Achievement for Coaching. She has written or contributed to over 50 books describing how individuals can demonstrate the value of their work.
00:00 Introduction and background
01:22 How did you get here?
05:14 How do you define ROI?
07:24 How do you start the process?
11:25 Are there a magic number of metrics to track?
13:32 How do you scale up or down the methodology?
15:37 What is the persona of the leader you envision?
18:04 What’s the biggest mistake leaders make?
19:30 How does someone get started?
20:38 How do listeners get in touch?
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