I wanted to revisit the chaos of the Christmas holidays. In case you missed it, weather disrupted travel for many, but particularly for Southwest Airlines. While other airlines recovered, Southwest did not. And a significant portion of the issues was outdated technology in their logistics and scheduling systems, which became overwhelming due to all the changes. At one point, Southwest accounted for about 87 percent of one day’s flight cancellations by domestic airlines and about 98 percent of the next day.
Digital transformation, that’s why. Invest or perish. Let’s cite some specific IDC predictions made just at the same time.
By 2025, to ensure data and workflow integrations spanning distributed clouds and edge environments, 50% of enterprises will deploy multi-cloud networking, bringing consistency and simplicity to NetOps.
By 2027, the need for faster, higher-quality data-driven decisions will cause 80% of G2000 CIOs to mandate companywide data logistics strategies for data management, protection, and integration.
Why? Because of issues like Southwest’s.