New data from Okta. Companies with more than 2,000 people unleash an average of 187 apps on their workforce. This includes apps like Zoom, Slack, Notion, Airtable, Monday.com, DocuSign, etc.
What does this result in? According to research published in the Harvard Business Review, workers are toggling from app to app, website to website, nearly 1,200 times a day — or 9% of their annual time at work.
Complaints about apps increased 32% in 2021, and an average of 76 employees quit per year because they’re so vexed by tech.
While this is undoubtedly a bigger business story, there’s an obvious lesson here. Too much technology is not necessarily good, and “more apps” isn’t the optimal answer. When I cite that helping in the business layer is the highest value, this is an example.
Are those apps overlapping? Can a business do more with less? Are you maximizing the ones you have rather than adding more? Helping businesses with this complexity is why there’s value.
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