DEI success metrics to look for

I released the Quarterly Diversity Report on Friday – let’s follow up on more of why.

“Tech for Progress 360: Taking diversity, equity, and inclusion from ambition to reality,” a report by Genpact, gives some insights.

Half of the inclusion frontrunners use data-led insights to understand their company cultures and find opportunities to evolve them, compared to only 28% of other respondents. Without this cultural insight, DEI initiatives will not deliver profound change within an organization.

Inclusion front runners also understand that the makeup of people’s networks is a crucial indicator of how diverse or inclusive their organization is. These executives are much more interested in assessing the strength of employees’ professional networks – the people employees connect with regularly and infrequently – 51% of leaders analyze these insights vs. 35% of other respondents.

Nearly all executives surveyed (95%) say that their companies accelerated their digital technology rollout in response to the pandemic. Similarly, the pandemic forced companies to embrace remote working, which respondents say had a net-positive impact on their companies’ DEI goals.

You can’t manage what you don’t measure – and you can see the intention in those serious about the issue.   Want to understand your customers better?   Be more like them… and that includes DEI initiatives.