News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Microsoft backs off on an unpopular program change

Microsoft has announced it won’t block automatic renewals of monthly cloud services account for those with an older plan overseen by Cloud Solutions Provider (CSP) partner.   The blocking of automatic renewals of these older (or “legacy”) CSP subscriptions was supposed to occur on July 11, 2022, according to Microsoft’s earlier plans to shift customers to its New Commerce Experience subscription model. However, these automatic renewals for the older account types are now “extended indefinitely,” per a  spotted by The Register.

Microsoft has already blocked customers from signing up for new CSP subscriptions with the older option of making monthly payments. This block happened on March 10, 2022, and it’s still in effect.

Thanks to Redmond Channel Partner for this one.   

Why do we care?

There was a lot of partner pushback here, and this outcome could be because of that.    I’m not sure I am comfortable recommending partners assume this is the new normal, but I would say it’s clear there is now some wiggle room. 

Plan accordingly.  

 

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