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Customers go third-party for information, says Gartner
Here’s an interesting Gartner prediction -- By 2025, 60% of customers will seek service in third-party sources of information not owned by the company. Quoting the press release: Currently,...
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Dave Sobel is a leading expert in the delivery of technology services with broad experience in both technology and business. He owned and operated a technology solution provider for over a decade, and worked for vendors leading community, marketing, product strategies, and M&A activities.
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