Opens in a new tab
News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Spam of all kinds is up

In what feels like a zombie returning from the dead… per some data items out recently and covered in Axios, spam calls, texts, emails, and social media posts are up.

Quoting liberally from Axios:

The average American received roughly 42 spam texts just in the month of March, according to new data from RoboKiller, an app that blocks spam calls and texts.

  • There were more spam calls last month than in any of the previous six months, per YouMail’s Robocall Index. 
  • According to a January report from the Washington Post, spam emails rose by 30% from 2020 to 2021.
  • According to data from the Federal Trade Commission, there was an unprecedented increase in social media scams last year. Many scams were related to bogus cryptocurrency investments.

Why?  It’s a pandemic symptom because it’s working.

According to data from the FTC, Americans reported losing $131 million to fraud schemes initiated by text in 2021, a jump of over 50% from the year before.

Why do we care?

I was surprised spam is on the way up.    It’s certainly not the attention grabber that ransomware is.      

Considering the value of these scams and the prevalence of social engineering broadly as an attack vector, worth highlighting this trend.

Actionable?   I’d think that ensuring your customers are looking at data holistically and understanding the threats posed by scammers leveraging social engineering would be an intelligent positioning.    It’s easy to burn out one message – ransomware – so mixing things up keeps the message fresh.

And a reminder to keep an eye out for multiple kinds of threats.  

This content is made possible by community-minded viewers like you

Join the Small Biz Thoughts Community to support independent journalism and get the raw Business of Tech interviews, Channel Intelligence briefs, monthly member calls and more. Member support is one way we sustain the costs of investigative work — from court filings to video editing — while keeping the core reporting open to all.

Thank you

Join the Small Biz Thoughts Community

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories