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News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Outlooks on the chip shortage

IDC is reporting that the semiconductor market should normalize and balance by the middle of next year, and that there could be an overcapacity of chips in 2023.   The semiconductor market is expected to grow by 17.3% this year, driven by mobile devices, laptops, severs, automobiles, smart homes, gaming, wearables and Wi-Fi access points.  The analyst notes that consumption remains healthy.  
IDC also released a Salesforce sponsored report about the size of the company’s impact — Between now and 2026, Salesforce and the ecosystem that surrounds it will be responsible for the creation of nearly 10 billion new jobs and $1.6 trillion in additional revenue for its partners.  And, as of 2021, “the ecosystem of Salesforce partners delivering cloud services to customers is five times as big as Salesforce itself, and will be more than six times as big in 2026,” Salesforce said.  Also in there, “We predict that by 2025, the top 50 technology providers will focus 70% of their partner program budget on attracting, retaining and motivating influencing partners,”

Meanwhile, a survey of midsize companies says they are investing in cloud services first, cybersecurity second.    This per the Channel Company’s Midsize Enterprise Summit on Monday.    2021 IT spend will outpace 2020. 
ManageEngine published their 2021 Digital Readiness survey, and the vast majority of U.S. IT pros (81%) “believe that having remote workers has increased their enterprise’s security challenge,” according to the press release, and 97% of stateside companies have taken “security actions to safeguard their data” due to employees working from home.   Virtually all U.S. survey respondents (96%) said they were planning to “stick with remote work for at least the next two years.”

 The “U.S. excelled in limiting shadow IT” based on all app purchases requiring IT approval (33%); according to the release, 10% above the average globally. On the flip side, as the executive summary points out, about two-thirds of North American companies “fail to control which software the workforce is buying and installing.”

Interestingly, lines of business are now managing more enterprise applications than IT, accounting for 56% of all company app ownership and management, up from 4% year over year, according to a report from Productiv.

Why do we care?

The Salesforce data is why I do a podcast on services.   The ecosystem around the company is reported as five times as big as the company itself right now.   Interpreting this pile of data, the chip shortage goes through mid 2022, making the climate choppy, although services growth within that critical business layer should be pretty strong.    Security still a thing, and dispersion of control continues to grow as it relates to IT.         And thus why being in that business layer matters.

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