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Four reasons for Zoom fatigue and how to address them

News you can use – Stanford researchers now telling us why Zoom fatigue is real.  There are four causes.

  • Excessive amounts of close-up eye contact is highly intense.
  • Seeing yourself in video chats in real time is fatiguing
  • Video chats reduce our usual mobility
  • The cognitive load is higher in video chats.

Each has a simple solution.

First, Take the platform out of full screen, and make the size that is designed to make the size of someone’s face relative to the distance they should appear.   Second, turn off self-view.   Third, think more about the room layout for video conferencing, and finally, do give yourself an audio break, including not looking at the screen and listening only.

The researchers note that social norms are created – think elevators, and should you look at each other, a norm that was developed over time.

Why do we care?

Where many stories lately feel strategic, this is super tactical.  Here’s data and information you can take in your own organizations and your customers right away.      This is business education stuff, and it’s about making the technology even more useful.     How you USE the technology is more important than having it, and these are researched directions to make it more effective.   

I’m actually going to be giving some thought to my own office to be able to do calls and presentations a little differently.   

Source: Press Release